Payment Policy

Last updated: July 20, 2026

At Optew, we value your safety and convenience. We provide a variety of secure payment methods to ensure your shopping experience for kids toys and clothing items is seamless and protected.

Accepted Payment Methods

We accept the following secure payment options for all orders within the United Kingdom:

Credit and Debit Cards

We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Maestro. This method is safe and encrypted. To pay by card:

Select Credit/Debit Card at checkout.

Enter your card number, expiration date, and CVV code.

Confirm your payment to receive an immediate order confirmation email.

Digital Wallets (Apple Pay and Google Pay)

For a faster checkout on your mobile device, we offer Apple Pay and Google Pay. These options use biometric authentication such as Face ID or Touch ID to keep your financial details private and secure.

Shop Pay

We support Shop Pay for an accelerated and secure checkout experience. Simply log in to your Shop Pay account to complete your purchase quickly.

Transaction Currency

All transactions are processed in British Pounds (GBP). The prices displayed on optew.com include all applicable taxes, and the total amount you see at checkout is the final amount you will pay.

Security and Data Protection

Your security is our highest priority. All transactions on our website are encrypted using advanced SSL (Secure Socket Layer) technology. We comply with all industry standards to ensure your personal and payment information remains private. Optew does not store your full credit card details on our servers.

For details regarding returns or payment reversals, please refer to our Refund Policy.

Contact Information

If you have any questions or encounter issues during the checkout process, please contact us:

Store Name: Optew

Operated by: SANATY LTD

Company ID: 17236111

Address: Arwenack St, Falmouth TR11 3JH, United Kingdom

Email: help@optew.com

Phone: +447418624157

Customer Service Hours: Monday–Friday, 09:00–18:00 (London Time)